Privacy Notice
British Council will use the information you provide in this form, depending on your type of request, to process several post registration administrative processes, such as refunds, test date transfers, enquiries into test results and requests for dispatch of additional test certificates.
Our legal basis for using your personal information for these purposes is that it is necessary to deliver the examination service you have freely contracted, as per our terms and conditions.
We will keep your data for these purposes for a period of five years, except medical information, which we dispose of securely one month after having processed the refund of fees or test date transfers.
We will only share your data with the relevant examination board under their instructions (e.g. Cambridge, with an adequate level of protection) or with our trusted service providers as our data processors, with the appropriate onward data transfer safeguards.
You can exercise your data protection rights at DPOSpain@britishcouncil.es. For detailed information, please refer to the terms and conditions of the relevant examination on our website.